Cookie Policy

How Klaro Gate uses cookies and similar technologies.

1. Scope

This Cookie Policy explains how Klaro Gate ("Klaro Gate," "we," "us," or "our") uses cookies and similar technologies on klaro-gate.com and on other websites, dashboards, applications, and online interfaces that link to this policy (together, the "Sites"). It should be read with the Klaro Gate EU Privacy Notice, which explains how we process personal data and how to exercise privacy rights.

We may update this Policy to reflect changes in the technologies we use or for operational, legal, or regulatory reasons. The "Last updated" date identifies the current version.

2. What are cookies?

A cookie is a small data file stored on your browser or device when you visit a website. Cookies can allow a Site to operate, maintain a session, secure an account, remember preferences, measure usage, or support advertising. A cookie may be set by the site you visit (a "first-party" cookie) or by another organization whose technology appears on that site (a "third-party" cookie).

Session cookies are normally deleted when you close your browser. Persistent cookies remain until their stated expiry or until you delete them. Some identifiers stored through local storage, pixels, software development kits, scripts, tags, and similar tools work like cookies. In this Policy, "cookies" includes these similar technologies unless the context requires otherwise.

3. Categories of cookies

• Strictly Necessary: These technologies are required to provide a function you request or to operate and secure the Sites — for example, authentication, session management, load balancing, fraud prevention, and recording privacy choices. Because the Sites cannot provide the relevant function without them, they are not subject to the cookie-consent choice where the legal exemption applies.
• Functionality: These technologies remember optional choices or provide enhanced features, such as language, interface preferences, embedded tools, or user support.
• Analytics: These technologies help us understand visits, navigation, errors, performance, feature use, and campaign effectiveness so we can maintain and improve the Sites.
• Advertising: These technologies may measure advertising, limit repeated adverts, build or use interest profiles, or help show relevant promotions on this or other services.

A cookie's category depends on its actual purpose and configuration. A technology used for more than one purpose will be treated according to all applicable purposes and consent requirements.

4. When consent is required

In the EEA, we ask for consent before storing or accessing non-essential information on your device where required by applicable ePrivacy law. We do not treat legitimate interests as a substitute for cookie consent where consent is legally required. Strictly Necessary cookies may be used without consent only to the extent they meet a legal exemption.

Our consent interface should offer clear choices by purpose and make rejecting non-essential cookies as easy as accepting them. Non-essential cookies should not be set before a valid affirmative choice. You can withdraw or change consent at any time as described in Section 7; withdrawal does not affect prior lawful processing.

5. Cookies and technologies we use

Klaro Gate currently uses the following categories of cookies and similar technologies on its website:

We regularly review the technologies used on our website. This Cookie Policy will be updated whenever new cookies or similar technologies are introduced or existing technologies change.

6. Web beacons and similar technologies

We may use pixels, web beacons, tags, scripts, local storage, software development kits, and similar technologies to recognise a browser or device, understand whether a page or message was viewed, measure traffic and campaign performance, secure the Sites, or enable a feature. These tools may depend on cookies and may collect identifiers, IP addresses, device information, timestamps, page interactions, and referral information. Where consent is required, they follow the same consent choices as the relevant cookie category.

7. Manage cookies

You can accept, reject, or change non-essential cookie choices through the Cookie Preference Centre available from the cookie banner and the footer of the Sites. The Sites include a persistent "Manage Cookies" link. Strictly Necessary cookies cannot be disabled through that tool because they support requested functions or security.

If you withdraw consent, we stop future use of the affected technologies where technically possible. Existing cookies may remain until you remove them or they expire, but they should no longer be read for the withdrawn purpose. The consent tool may store a Strictly Necessary record of your choice.

8. Browser and device controls

Most browsers let you view, block, or delete cookies. Blocking all cookies may prevent login, security, preference storage, forms, or other Site functions. Browser controls are separate from the Klaro Gate Cookie Preference Centre and may not prevent every similar technology. Refer to your browser or device help pages for current instructions.

General information about common browser controls is available at All About Cookies. This external resource is provided for convenience; Klaro Gate does not control it.

9. Third parties

Third-party providers may set or read cookies when their services are used on the Sites. They may process data as Klaro Gate processors or as independent controllers, depending on the service and purpose. Their use of data is also governed by their own notices.

Some providers may process data outside the EEA. International transfers of personal data are handled as described in the Klaro Gate EU Privacy Notice, including through adequacy decisions, Standard Contractual Clauses, or another lawful mechanism where required.

10. Retention

Cookie and similar technology retention periods vary depending on the technology, purpose and provider. We keep information derived from cookies only as long as needed for the stated purpose, taking account of security, legal, analytics and recordkeeping needs. Consent records may be retained for as long as reasonably necessary to demonstrate and administer your choices.

11. Changes to this Policy

We may update this Policy when technologies, providers, purposes, or legal requirements change. We will post the revised version and update the "Last updated" date. Where required, we will ask for consent again — for example, if a new purpose is introduced or a material change affects an existing choice.

12. Contact

For questions about this Policy or Klaro Gate's use of cookies, contact us below.